Imagine a game store where you walked in with a game still in plastic wrapping and a receipt and said, "I'm sorry, this isn't actually what I wanted. Can I exchange it?" and they said "Sure, and since what you wanted is the same price, no problem. $100, please."
Now imagine an airline where you call up with an unused ticket and a receipt and say, "I'm sorry, this isn't actually what I wanted. Can I exchange it?" and they said "Sure, and since what you wanted is the same price, no problem. $100, please."
I hate the airlines. I mean I really, really hate the airlines. As a community. Made so much worse by the fact that they're unavoidable for most travel.
Now imagine an airline where you call up with an unused ticket and a receipt and say, "I'm sorry, this isn't actually what I wanted. Can I exchange it?" and they said "Sure, and since what you wanted is the same price, no problem. $100, please."
I hate the airlines. I mean I really, really hate the airlines. As a community. Made so much worse by the fact that they're unavoidable for most travel.
(no subject)
Date: 2007-03-02 02:18 pm (UTC)Also - you wouldn't change a $50 ticket with a $100 change fee, of course, you'd just buy another one. That's another key point that I didn't mention - the price of air travel, these days, is extremely low. I know it might not seem that way, but if you compare prices 30, 20 or (I believe) even 10 years ago, in real, inflation-adjusted dollars the price has gone way down. I know you don't give a crap when you can't find a ticket from PHL to anywhere for under $350, but prices have gone significantly down.