Tech support, and more ngrams
Dec. 23rd, 2010 10:41 amI complain occasionally about customer service. (Maybe a lot. Mostly airlines.) So I want to take a moment to say: Monday night, something went wrong with the memory in my laptop, and it just plain stopped turning on. Tuesday morning at 9am, I reported this to Dell. Wednesday at 1pm, a Dell-appointed technician arrived at my door and replaced the faulty memory with a new part Dell had sent him. These people are good.
Anyway, as a followup to the war-based ngrams from the last post: more historical ngrams.
Anyway, as a followup to the war-based ngrams from the last post: more historical ngrams.
- Russia vs. the Soviet Union; on the other hand, Russian vs. Soviet. Or all four of them together; I'm not sure I can guess why "Russia" and "Russian" parallel each other almost perfectly, while "Soviet" is used far out of proportion to "Soviet Union" (and yes, I know the former encompasses the latter, but that just means that you'll have a larger gap between the two lines, not that they'll run so off-kilter to each other).
- love Hitler vs. hate Hitler — hardly surprising that the latter is more common than the former, but the spike around 1940 makes it worth it.
- Speaking of which, the Third Reich vs. other Reichs: there may be other Reichs, but it's the Third that everyone writes about. (At least there's that small 1990s bump!)
- Back on our own soil, a comparison of Nixon/Ford/Carter/Reagan/Bush/Clinton administration. Smoothing turned off entirely, because with the default curve-smoothing of 3, "Carter administration" outnumbers "Ford administration" a year before Carter was elected. Poor neglected Gerald Ford. Then again, even Clinton didn't manage to overtake Reagan until his second term. (Of course, if these are mostly books, that's not surprising, but there are periodicals in there as well.)