stupid stupid windows creatures
Jan. 26th, 2006 12:39 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
tahnanAll right, I hereby put out the call for the combined troubleshooting knowledge of my friendslist. Short description: Quicktime quits immediately and silently on startup.
Here's what I know.
Quicktime 6.5 runs without a problem. Quicktime 7.0 (installed as a standalone, without iTunes) does not. Specifically: qttask.exe is running, and the Quicktime icon appears on my taskbar. If I double-click it (or, equivalently, right-click and choose "Open Quicktime Player"), then Quicktime opens briefly, accompanied by the appearance of "QuickTimePlayer.exe" in the task manager's list of processes; and then it quits, silently, no error, it just goes away (as does the process).
Similarly with "Open Picture Viewer" (PictureViewer.exe), "Quicktime Info" (QTInfo.exe), and "Quicktime Preferences" (rundll32.exe), the latter being apparently the same as the Quicktime control panel.
Nearly no other program I run has this problem, though iTunes--when I had it installed, which I don't at the moment--also did, perhaps unsurprisingly. (Exception: The Gimp does the same thing.) Also: I believe that Quicktime worked when the computer was booted into safe mode.
I have, of course, repeatedly uninstalled/reinstalled Quicktime. Any other ideas?
Here's what I know.
Quicktime 6.5 runs without a problem. Quicktime 7.0 (installed as a standalone, without iTunes) does not. Specifically: qttask.exe is running, and the Quicktime icon appears on my taskbar. If I double-click it (or, equivalently, right-click and choose "Open Quicktime Player"), then Quicktime opens briefly, accompanied by the appearance of "QuickTimePlayer.exe" in the task manager's list of processes; and then it quits, silently, no error, it just goes away (as does the process).
Similarly with "Open Picture Viewer" (PictureViewer.exe), "Quicktime Info" (QTInfo.exe), and "Quicktime Preferences" (rundll32.exe), the latter being apparently the same as the Quicktime control panel.
Nearly no other program I run has this problem, though iTunes--when I had it installed, which I don't at the moment--also did, perhaps unsurprisingly. (Exception: The Gimp does the same thing.) Also: I believe that Quicktime worked when the computer was booted into safe mode.
I have, of course, repeatedly uninstalled/reinstalled Quicktime. Any other ideas?
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(no subject)
Date: 2006-01-26 06:04 pm (UTC)I suspect the problem you're having is the quote-unquote helper app that each of those programs installs to lurk in the background at startup. They're supposed to make it faster to load the regular app when you click on a QT- or iTunes-read file, but mostly they just crash machines. :)
(no subject)
Date: 2006-01-26 06:05 pm (UTC)What other processes do you have running? I don't mean the random Windoze processes - any other programs running that might be fighting with quicktime? Do you have a firewall turned on (built in windows or otherwise)? And during install did you have Quicktime take over as default app for QT content? If it worked in safe mode, I'm thinking that it's another process that's interfering.
Also, have you checked your computer for spyware/viruses lately?
I'll be online all day, feel free to e-mail me if ya want (a reply will shoot me an e-mail msg anyways). Also logged into Yahoo IM as mswebchik.
-Zanne
(no subject)
Date: 2006-01-26 06:31 pm (UTC)Try checking the Event Viewer (in Programs, Administrative Tools) for application and system messages. There may also be a log. Look for .txt files in the Quicktime file hierarchy, or for q*.txt anywhere. Sorry, I can't install it at work so I can't look for you.
Once you find something specific about your problem, the odds are good you can google it.
Good luck!